Job Title: IT Systems Administrator

Summary: As an IT Systems Administrator, you’ll manage Accord’s platforms, server environments (on-premises and Azure cloud), and Microsoft technologies. This critical role involves maintaining security, optimizing costs, and implementing best practices across various IT systems. You’ll also handle complex escalations, collaborate with vendors, and contribute to enhancing IT operations.

Essential Duties and Responsibilities:

• Manage all Accord platforms and server environments (on-premises and Azure cloud).
• Expertise in Azure platform administration, cost management, and licensing.
• Implement best practices for Active Directory, Azure AD, and Azure AD Connect.
• Maintain M365 environment including Microsoft Endpoint Manager (InTune) and security policies.
• Manage corporate networking including VPN, DHCP, DNS, and Cisco Meraki.
• Ensure IT platform availability, security, and sustainability.
• Handle Help Desk escalations and complex IT issues.
• Proactively identify improvement opportunities and optimize costs.
• Coordinate with server providers, vendors, and SaaS platforms.
• Perform technical tasks like user administration, information security, and cloud configuration.
• Create and maintain support documentation.
• Develop strong relationships with stakeholders and delivery partners.
• Analyze business and technical specifications for system changes and projects.
• Provide consultative insights on business and technical challenges.
• Lead small enhancement projects and support large projects.
• Promote IT Ops excellence and teamwork.

Position Competency Requirement:

• Results-oriented with critical thinking skills.
• Strong communication and relationship-building abilities.
• Adaptability and change leadership.
• Technical expertise in MS Azure, Active Directory, M365, network technologies, etc.
• Client intimacy and two-way communication.

Education / Experience Requirements:

• Bachelor’s degree in IT, Computer Science, or related field.
• Over 8 years of experience as a System Administrator.
• Expertise in MS Azure, Active Directory, network technologies, change management, etc.
• Experience with disaster recovery, configuration management, and project management principles.
• Passion for technology trends and continuous improvement.
• Ability to work independently and collaboratively in a team environment.

Behaviors:

• Team player with strong attention to detail.
• Functional expert and self-starter.
• Dedicated and motivated to make an impact.

Motivations:

• Inspired by teamwork, goal completion, and making a positive impact.

Does this summary capture the essence of the full job description for you?

Address:  40 Eglinton Ave E #602, Toronto, ON M4P 3A2, Canada

Timing:  Monday to Friday ( 8am – 5pm )

Phone:  +1 416-961-0007

Email:   [email protected]