After your visa application is approved, you have two options for receiving your documents or passport: you can either collect them in person from the Visa Application Centre or have them delivered to you by courier, depending on your chosen delivery method during the application.

For in-person collection, you’ll need to bring:

• The original ICR (Invoice Cum Receipt) and a copy of your government-issued ID.

Third-party collection is only allowed in specific cases:

1. Immediate family members (parents, children, siblings, spouse).
2. A person authorized to collect on behalf of an official or diplomatic passport holder, with authorization on official letterhead or department.
3. Company representatives, with an authorization letter on company letterhead and their official ID card.

Those collecting passports must bring:

• Photocopies of the government ID cards of all applicants.
• The original ICR.
• An authorization letter from the applicant.

If your processed passport or envelope came with a letter from the Embassy, you must personally visit the Visa Application Centre where you applied to collect the passport, regardless of the chosen delivery mode, as you need to sign the letter.

Lost receipt procedure: If you lose your ICR, you must visit the centre in person to collect your passport from the counter.

Click here to download Authorization letter