After your visa application is approved, you have two options for receiving your documents or passport: you can either collect them in person from the Visa Application Centre or have them delivered to you by courier, depending on your chosen delivery method during the application.
For in-person collection, you’ll need to bring:
Third-party collection is only allowed in specific cases:
Those collecting passports must bring:
If your processed passport or envelope came with a letter from the Embassy, you must personally visit the Visa Application Centre where you applied to collect the passport, regardless of the chosen delivery mode, as you need to sign the letter.
Lost receipt procedure: If you lose your ICR, you must visit the centre in person to collect your passport from the counter.