Visa Types
Canada IRCC Webform: How to Use Effectively
The IRCC webform is an online tool for individuals to submit inquiries or requests for information related to their immigration or citizenship applications or status. The webform requires personal information and details about the inquiry and aims to provide a response within 15 business days.
- You have submitted an application or profile.
- Your application has exceeded normal processing times. We will not respond to your enquiry if the application is within normal processing times.
- A change in the contact information
- It will take 5 business days for it to be updated. During this time you should continue to monitor your old contact information.
- Births, deaths, marriages, divorces, adoptions
- Changes in employment
- Withdrawal of application
- Refund request
- Urgent requests
- Your Use of Representative Form (IMM5476)
- Your Authority to Release Personal Information to a Designated Individual (IMM5475) and authorize IRCC to release information from your case file
- You require urgent processing of your renewal/replacement Permanent Resident card.
- Proof of travel (itinerary or ticket) that shows your full name, destination and travel dates;
- Proof of payment for the travel that shows the date you paid, the full amount you paid, and how you paid;
- A letter explaining the reason for the urgency;
- Proof of the urgency (e.g. a doctor’s note, death certificate, or letter from your employer).
- Type of application (work permit, study permit or visitor record, etc) in the ‘Your enquiry’ field;
- The approximate date that the application was submitted, if applicable, in the ‘Your enquiry’ field.
- Complete address (including the postal code) in the ‘Your enquiry’ field. If the residential address is different from the mailing address, please provide both addresses;
- Unique Client Identifier (UCI) number / Client ID number, if you have one;
- Online application reference number, if you have one;
- Telephone number. If you have more than one contact number, please provide them all;
- Screenshot(s), if possible.