After your visa application decision has been made, you have the option to either collect your documents/passport from the Visa Application Centre in person or have them returned to you by courier, depending on the delivery mode you selected during the visa application submission.
For in-person collection:
You must bring:
Third-party collection of documents or passports is not permitted, except in the following cases:
Those collecting passports/documents for any of the above reasons must bring:
In case the applicant loses their ICR, they must visit the centre in person to collect the passport from the counter.