Singapore Visa FAQs - Answers to Common Visa Questions

The expiration date is included in the duration of the visa's validity.

Once the visa has been issued, its validity period cannot be changed. If you need to change the validity period, you can submit a new visa application through an authorized visa agent.

If your travel date to Singapore is within the validity period of your visa, you don't need to apply for a new visa.

It's not possible to extend the validity of your visa or change its type. If you want to stay longer or change your visa type, you need to submit a new application after your current visa has expired or been used. Keep in mind that each visa application is evaluated independently.

The visa validity is indicated on the visa itself.

You can check the status of your e-visa and download it using your visa application reference number and travel document number.

The visa application reference number is generated on the acknowledgement page when you successfully submit your visa application. If you can't find this number, you can contact the authorized visa agent you used to submit the application to and request the reference number from them.

Each visa application is evaluated independently and subject to approval. The duration of the visa granted will depend on the individual circumstances of the applicant. If you're applying for a visa online, it's recommended to submit your application about 30 days before your intended arrival in Singapore to ensure that the visa validity will be sufficient for your visit.

If you have arrived at Singapore Changi Airport and have an onward boarding pass for a connecting flight, you can stay within the Changi Airport transit area until it's time for your flight departure. You can also stay in the transit area if you obtain your onward boarding pass from one of the Transfer Lounges. However, if you're arriving on a Low Cost Carrier (LCC) or connecting to an LCC, you'll need to go through immigration clearance and obtain your onward boarding pass in the respective Departure Check-in Hall.

If you're a foreigner seeking immigration clearance, you'll need to satisfy the prevailing entry requirements, including having an entry visa, if applicable. It's important to check with the relevant airlines before your journey and visit the Changi Airport Group's websitefor more information on flights connection and transit facilities/services.

Here are the main points for transferring a valid visa to a new travel document for entry into Singapore:

It is possible to transfer a valid visa from an old travel document to a new one.
To do this, you should approach one of the authorized visa agents for assistance.
You will need to provide the following basic supporting documents:
Your old and new travel documents in original and copy form.
A printout of the valid visa.
A completed and signed Form 14A.
A recent passport-sized color photograph taken within the last three months.
Be sure to check the Photo Guidelines for information on photo requirements before submitting your application.

A single journey visa can only be used once, but a Multiple Journey Visa can be used many times within its validity period. However, having a valid visa doesn't guarantee entry into Singapore as visitors must meet the basic entry requirements.

It's important to understand that a Singapore visa is not an immigration pass, but a pre-entry permission. Having a valid visa does not guarantee entry into Singapore. Eligible visitors will be issued with visit passes upon arrival, which determine the length of their stay, and this is not linked to the validity of their visa.

You can submit an appeal within one month from the date of visa rejection through the Authorized Visa Agent. The processing time for the appeal is typically 14 working days depending on its complexity. Each appeal is assessed on its own merits.

ICA cannot disclose the reason for rejection due to confidentiality of information. This is to protect the privacy of the applicant and maintain the integrity of the visa application process.

To find out if you need a visa to go to Singapore, please visit the Immigration & Checkpoints Authority of Singapore's website at https://www.ica.gov.sg/#/visitor/visitor_entryvisa

Up to one month before your anticipated date of entry into Singapore, you may apply for a visa.

Singapore Immigration and Checkpoints Authority will process and make a decision about your application for a visa.

Making an appointment is not necessary in order to submit your application. You can submit in person from Monday through Friday from 9:00 am to 1:00 pm, when we process visas.

The original copy of your passport is required when you apply for an entrance visa.

You might be able to achieve that, yes. Please visit our website for further details.

All passports must have a minimum of six months of remaining validity as of the date of arrival in Singapore as one of the prerequisites for applying for a visa to Singapore. If this isn't the case, the Singapore High Commission advises that you renew or extend the passport.

You can reach the Immigration and Checkpoints Authority at +65-6391 6100 if you have any questions about this admission requirement.

Even though you won't have to go through immigration in Singapore, you still need your airline's clearance to board the aircraft. You are highly encouraged to renew your passport before going if you must go through immigration.

Upon arrival in Singapore, the Immigration Officer will decide the period of stay permitted, which is usually between 14 to 30 days. Visitors can apply for an extension of stay in person at the Immigration & Checkpoints Authority located at 10 Kallang Road, Singapore 208718 before the expiry of their visa. The operating hours are from 8.00 am to 5.00 pm from Monday to Friday and from 8.00 am to 1.00 pm on Saturday. Please note that the ICA is closed during Singapore Public Holidays. For more information, please refer to the ICA website.

We do not offer expedited visa services. However, if you have urgent reasons to travel to Singapore, such as for medical treatment, you can provide a formal letter from a hospital or doctor in Singapore along with your visa application.

If you are traveling to Singapore for work, you need to contact the Ministry of Manpower office in Singapore to determine which visa or work pass to apply for. The Ministry of Manpower can be reached via their website or phone number. If they inform you that you do not need a work pass, you must check with the Immigration & Checkpoints Authority to ensure you can enter Singapore as a tourist. Their contact details can be found on their website .

To retrieve your visa from the Singapore High Commission in Wellington, simply email your request along with your Travel Document Number, name, and date of birth. Please also include the date when you had applied with the High Commission.

To transfer your current Singapore visa from your old passport to your new passport, you can send both passports (including the current Singapore visa), a completed Form 14A, and a self-addressed courier bag to the Singapore High Commission. Please include your New Zealand contact details as well. There is no fee charged for this service.

At the consular counter of the Singapore High Commission in Canberra, only cash payments of A$33 are accepted.

In the event that the procedure has not yet begun, you might be able to withdraw your application. You must provide a letter that is personally signed by you in original copy in order to withdraw.

We regret to tell you that we are unable to refund the visa application money because it is a processing charge, regardless of the success or failure of the visa application.

For additional information, email visa_cbr@mfa.sg,the Singapore High Commission in Canberra.

To apply for a Singapore Entry Visa in Australia, you cannot do it online unless you have a local contact who can submit the application online on your behalf via the ICA website. Otherwise, you must submit your application either in person at the Singapore High Commission or through their Authorised Visa Agent, VFS Global.

Until we begin processing your application, we are unable to provide you any advice. For every particular application, it is different.

The immigration officer in Singapore will make the final decision in this case. You will be able to verify the length of stay stated on the Visit Pass stamp on your passport once you have been given a visit pass to enter Singapore.

The SG Arrival Card is an online version of a paper form that foreign visitors fill out when they arrive in Singapore. It's not a visa, and it's free to use.

The SG Arrival Card is an electronic version of a paper form that all foreign visitors need to show when they enter Singapore. You need to fill out the SG Arrival Card to enter Singapore. For more details about the entry requirements, please click on the link provided.

You can use the SG Arrival Card either by going to the website or by downloading the mobile app from the App Store (for iOS) or Google Play (for Android).

You should submit your SG Arrival Card within 3 days prior to the date of your arrival in Singapore, to avoid unnecessary delays during immigration clearance.

You are allowed to submit up to three trips in one go for each individual submission.

If you are travelling in a group, one member of the group can apply for everyone using "Group Submission". This can include up to 10 people. The trip details of the first traveller will be used for all members in the group. However, please ensure that all the information provided is accurate and truthful.

If a member in the group has a different itinerary from the lead traveller, you can make changes to their trip details by unchecking the "Same as Lead Traveller" box. It is important to ensure that all information provided on behalf of the group is accurate and truthful.

No, you can only use the "Group Submission" if you are a group of people traveling together to Singapore for a single trip.

If your arrival information for a trip is still valid, you can update it using the "Update a Submission" feature. Your submission expires after either the date of your arrival or after you complete your trip, whichever comes first. To update your information, you'll need your reference number from the acknowledgement message you received when you first submitted your information, as well as your passport information.

You do not need to cancel your previous submission if you want to plan a new trip to Singapore. Instead, you need to fill out a new SG Arrival Card for your new trip.

Yes, you can submit the SG Arrival Card on behalf of someone else, but it's important to make sure that all information provided on their behalf is true and accurate.

From 27 March 2020, ICA will no longer accept the paper DE card. All foreign visitors have to submit their arrival information via the SG Arrival Card e-Service.

The electronic health declaration is in place to control the spread of infectious diseases and to protect the health of Singapore residents by preventing the import of diseases of concern. Anyone who provides false information in their declaration may be prosecuted under the Infectious Diseases Act.

It is highly recommended that travellers complete their electronic health declaration before arriving in Singapore. If a traveller has not completed the declaration beforehand, they will be required to fill it out electronically before proceeding to immigration clearance. This can cause unnecessary delays in the clearance process.

If a traveller provides false information on their SG Arrival Card, they can be prosecuted under the Infectious Diseases Act.

After clearing immigration at the Checkpoints, you will receive your e-Pass. It will be sent to the email address you provided in your SG Arrival Card, so it's important to make sure that the email address is accurate and can be accessed by you or your proxy. If someone else submitted the SG Arrival Card on your behalf, they should ensure that the e-Pass is received.

Travellers can find their Disembarkation/Embarkation (DE) number in the acknowledgement email sent to the email address provided in their SG Arrival Card submission. They can also find the DE number in the SG Arrival Card acknowledgement PDF (if downloaded) or in the MyICA Mobile App (if submitted through the app).

Travellers who want to retrieve their e-Pass can do so via the e-Pass Enquiry Portal, which can be accessed through the SG Arrival Card e-Service or via the direct URL: https://eservices.ica.gov.sg/sgarrivalcard/epassenquiry. To retrieve the e-Pass, they need to enter their Disembarkation/Embarkation (DE) Number or the email address provided in their SG Arrival Card submission. If they have submitted multiple SG Arrival Cards, they should refer to the email address provided in the latest submission.

The following can be used to determine the DE Number:
SG Arrival Card acknowledgement email delivered to the email address you provided when submitting your SG Arrival Card; - Acknowledgement PDF (if you downloaded a copy after submitting); - MyICA Mobile App (if you submitted using the app); or -

For additional information on getting your DE number, please go here.